What are the Main Differences Between Low-Cost and High-Cost Hearing Aids?
- Technology: One main difference between high-cost and low-cost hearing aids is the technology that is in the circuit board of the device. High-end hearing devices have 50 to 100 adjustment points allowing the practitioner to fit the device precisely for the user’s individual needs. More advanced technology offers features such as Bluetooth, noise reduction, wind noise reduction and feedback management which results in significantly better outcomes when properly applied. Generally, the fewer adjustment points in the device, the lower the technology and the lower the costs.
- Service: The type and scope of services that are offered and included with the purchase of the hearing aid device have an impact on the cost:
- Proactive Care: With a Proactive Care approach to hearing healthcare, there is pre-scheduled maintenance, wax management programs, and regular testing and programming to ensure the hearing aid is performing at its highest potential. The services are all included in the purchase price of devices. Timeline of service varies from 1 year to 7+ years, or may have a cap of 5 years depending on provider policies. This approach can result in significantly higher short-term and long-term outcomes.
B: Reactive Care: With a Reactive Care approach the customer is in charge of the follow-up care. Customers call or visit the store and request services when they feel it is needed. This reduces the time spent with the patient, which will result in lower costs. Timeline of service varies from 1 year to 7+ years, or may have a cap of 5 years depending on provider policies. The Reactive Care approach can result in inconsistent short-term and long-term outcomes.
C: Hybrid (Unbundled): With a Hybrid approach, also known as “unbundled,” professional care is broken down to services rendered at the time of visit. This can be a less expensive option, especially in terms of up-front costs, but can result in inconsistent care due to the patient’s compliance with care recommendations. Timeline of service vary from 1 year to 7+ years, or may have a cap of 5 years depending on provider policies. The Hybrid (Unbundled) approach can result in high short-term outcomes but inconsistent long-term outcomes.